Refund Policy
Return Eligibility
lecreusetshop.us.com supports a 60-day return policy for all purchased products. Customers can apply for a return within 60 days upon receiving their order, provided the items remain unused, in original packaging and intact condition without any man-made damage.
Free Return Service
We provide free return service for eligible orders on lecreusetshop.us.com. Customers do not need to bear extra return freight charges when returning goods that comply with our return regulations, bringing a worry-free after-sales shopping experience.
Refund Processing Time
Once we receive and inspect your returned items to confirm compliance with return rules, the refund process will be initiated immediately. All refunds will be completed within 5 to 10 business days, and the funds will be returned according to your original payment method automatically.
Refund Explanation
All transactions on lecreusetshop.us.com are settled in USD as the unified currency standard. The refund amount will be calculated in accordance with the original order payment amount in USD. We maintain standardized refund procedures to ensure fairness and transparency for every customer.
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